Our FAQ's

Frequently Asked Questions

How long does shipping take?

Orders are usually prepared within 1–3 business days. Delivery times vary depending on your destination and are displayed in our Shipping Policy.

Will I receive tracking information?

Yes. Every shipped order includes a tracking number sent by email after dispatch.

Can I change my shipping address?

If your order has not entered processing, we will do our best to update your address. Please contact us as soon as possible.

What if my package is delayed?

Occasional delays can occur because of customs, weather, or transportation issues. If your order exceeds the expected delivery window, contact us and we'll gladly investigate.

Do you ship internationally?

Yes. We deliver to many countries around the world where our logistics partners operate.

Are your products suitable for sensitive skin?

Our swimwear is selected with comfort in mind and made from soft materials commonly used for children's apparel. If your child has specific skin sensitivities or allergies, we recommend reviewing the product materials before purchasing.

How should I wash the swimwear?

For the best longevity, rinse after use and wash according to the care instructions provided on the garment label. Air drying is recommended.

Can I order multiple items together?

Absolutely. Multiple products can be purchased within the same order. Depending on warehouse availability, they may occasionally arrive in separate packages.